PSW Life Support - PSW Energy

What are you looking for?

PSW
Life Support

The industry’s greatest technical product support program currently free for life with any PSW Energy system purchase.

Still on the fence of whether to choose PSW? Discover the benefits of PSW Life Support now >

Your PSW Life Support Panel.

Click any of the boxes below for easy access to the PSW Life Support services you require. Please note that many functions have restricted access and are limited to PSW customers only for expedited response times.

Community

System Operation

Monitoring Setup

WiFi Reconnect

PSW Customer Access Only.

For specific support requests, please have your unique PSW PNumber handy to ensure expedited support and access to extended PSW Life Support services.

ONLINE

Phone

(08) 6171 4111– Request Support (with your PNumber handy).

Email

support@pswenergy.com.au (subject; PNumber – Support Request)

ONLINE ResoURCES

https://pswenergy.com.au/category/support/

Latest PSW Life Support Articles.

Click any of the boxes below for easy access to the PSW Life Support services you require. Please note that many functions have restricted access and are limited to PSW customers only.

Fronius Primo Monitoring By Perth Solar Warehouse

Fronius Inverter Wifi Reconnect Guide.

Is your Fronius inverter no longer producing data? Let’s get that back for you with the PSW Energy Fronius Inverter WiFi Reconnect guide. The great

Sungrow Inverter Wifi Reconnect Guide.

Is your Sungrow inverter no longer producing data? Let’s get that back for you with the PSW Energy Sungrow Inverter WiFi Reconnect guide. The great

The Huawei Solar Revolution By Perth Solar Warehouse

Huawei Inverter Wifi Reconnect Guide.

Is your Huawei inverter no longer producing data? Let’s get that back for you with the PSW Energy Huawei Inverter WiFi Reconnect Guide. The great

Benefits of PSW Life Support.

Not yet a PSW customer? Discover the benefits of industry leading platinum technical support free for life.

Superior customer care for life.

Purchase any combined product and service from PSW Energy to qualify for PSW Life Support, for the life of your product.

ADVANCED OPERATIONAL CUSTOMER CARE. Beyond normal. Purchasing an advanced energy generation device requires in-depth knowledge which exists beyond a brief operational overview on the day of installation. Exploiting the technical advantages of what your product is truly capable of can only be achieved through superior knowledge and insight. That of which is far superior to a sales pitch or price promise.

With PSW Life Support, embark on a journey of endless discoveries. PSW Energy technicians encourage deeper insight with high-calibre tools designed to ensure you become the master of power reduction. True energy-saving wisdom into a future of continuous fulfilment.

Fast response.

Beautifully fast telephone and email response, Monday to Friday, 9am – 4pm.

Chat with a local expert remotely in tune with your online solar energy system. PSW Energy technical experts are here to help with the questions you need answering. As much as PSW technicians love work, the family is a governing factor in the side hours response times, sorry. Saturday, Sundays & public holidays restricted technical support only.

Better technical support.

Plus even greater benefits beyond expectation.

Extended Warranty

Workmanship guarantees beyond the industry average.

One Point Contact

Product care? Deal only with PSW Energy technical support.

Priority Call-Out

Need it fixed? PSW Energy gets it done fast.

No service charges.

No out of pocket labour or call-out expense for products under warranty.

PSW Energy is an affiliated warranty agent and certified partner of all supplied products unless stated otherwise. Enjoy knowing that no labour component for warranty repair will ever be your burden.

Stay connected & be rewarded.

Ensure your devices are connected online for the superior benefits of PSW Life Support. PSW Energy operational products are beautifully smart and help us ensure you stay connected. Smile and enjoy the benefits.

PSW Energy rewards PSW Life Support members with exclusive member discounts, additional future product savings, referral benefits and more. All simply through purchasing any combined service and supply product connected to our online monitoring software options.