Peter Gradisen
Balcatta, SolarQuotes
We had 5 quotes for a solar installation that ranged from cheap to exorbitant and a little confusing, so we came back and browsed through the Solarquotes site and were impressed by the reviews of PSW here. That was on a weekend so browsed their site and emailed for a quote. This was all done easily via phone and email and photos from us. No site visit did but this did not seem that necessary after the previous ones we had had. Our contact, Jesse, was not pushy and was very responsive to the questions we had. We had a few discussions re panel placement with pros and cons for each covered well. All the paperwork for the Synergy connection was done by PSW, not sure if this the usual course of events or not but there were no issues with this. Planned install was 2 weeks after signing the contract. This was delayed a couple of days for logistical reasons but we were well informed of this. The installers turned up on time and did the installation with no fuss or mess. Since then we have had a functioning solar system that so far (3 weeks) has not caused any problems. We have had a couple of follow questions regarding the SMA monitoring and these were dealt with no problems. All in all, the process is done through PSW was efficient and trouble-free.