Sungrow inverter WiFi reconnect guide.
The following Sungrow inverter WiFi reconnect guide is applicable for all Sungrow WiFi enabled inverters which include the Sungrow SG#K-D, Sungrow SG#KTL-M and SG#K-20 Hybrid models.
Ask yourself the following questions;
- Was there a blackout or a power outage recently?
- Has the modem been switched off for any reason recently?
- Have you recently changed to the NBN?
- Has the modem been changed or upgraded?
- Has the solar system been switched off recently?
- Has an electrician been working on the property?
If you answered yes to any of the above, then there is a high chance your Sungrow inverter has disconnected from your WiFi network. In a nutshell, your inverter is now trying to communicate through an IP address which is no longer available from your modem.
It’s important you know the steps to reconnect any WiFi based device as IP addresses will continue to change over the systems lifetime. Here is how to get your Sungrow inverter WiFi reconnected.
IMPORTANT: If your inverter has disconnected from your WiFi network, this will not affect your solar energy systems ability to produce energy. It will only prohibit the communication to the Sungrow iSolarCloud server which allows you the view your solar production information.
Requirements before initiating sequence.
- Physical access to your Sungrow inverter.
- A WiFi-enabled device such as a smartphone or tablet.
- Patience, the average reconnection time is 10mins.
- PSW Tip: Tea, Coffee or a refreshing beverage of your choice. You’re welcome in advance
Step 1: Connect device WiFi.
Firstly, go to your smartphone or tablet and open up the Settings.
Locate the WIFI SETTINGS options.
Once located, select the inverter WiFi network named “SG-******”.
Step 2: Login and configure.
After your smartphone or tablet has successfully connected to the inverter WFi network, open the Sungrow iSolarCloud APP.
Login to your iSolarCloud account.
PSW Customers: Your username is your email address and your password is “psw1111”.
Once logged in, select the MORE tab in the bottom left-hand corner of the page.
Then select the WLAN CONFIGURATION tab.
Information will pop up notifying you’ve successfully connected to the inverter, select NEXT.
Step 3: Network setup.
The next step is to connect your inverter to your home WLAN network, select your WIFI NETWORK from the list and enter your password.
The symbol “” indicates a successful connection, click NEXT.
Information indicating a successful connection to the home network will pop up. Your inverter is reconnected.
By the end of this process, you’re probably thinking why isn’t there just a simple WPS button like many other WiFi enabled appliances? We hear you! Unfortunately, many mainstream inverter manufacturers haven’t adopted such modern conveniences yet.
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In the spirit of building greater knowledge, PSW support staff will endeavour to assist the questions posted below. However, PSW Energy customers will be prioritised in the event of an assistance requirement.