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Sigenergy Inverter Wi‑Fi Reconnect Guide (MySigen App)

Applies to: Sigenergy systems managed via the MySigen app (uses the CMU serial number).
Estimated time: 5–10 minutes
You’ll need: MySigen app (logged in), access to the inverter, your home Wi‑Fi name & password.

Contents

Quick start (TL;DR)

Step‑by‑step

1. Grab the CMU serial number in MySigen

  • Open MySigen and go to the Device tab.
  • Copy the serial number after “CMU” (do not include “CMU”).

2. Start Network Configure

  • In the app, go Settings → Network Configure. Scroll down and tap Next.
  • When the camera interface opens, tap Enter, paste the copied SN, and tap Submit.

3. Connect to the device hotspot

  • Select “No, I want to connect device to hotspot.”
  • Tap Next, then confirm “Connect to device?”

4. Join your home Wi‑Fi

  • Pick your home Wi‑Fi, enter the password, and tap Join.
  • When the tick turns green, tap Finished to complete.

Troubleshooting & tips

  • Serial number rejected: Ensure you pasted only the digits/characters after “CMU”—do not include “CMU” itself.
  • Can’t connect to device hotspot: Re‑try Network Configure → Next → Enter SN → Submit, then choose the hotspot method again and confirm Connect to device.
  • Wi‑Fi won’t join: Re‑enter the password and check signal strength at the inverter; many inverter Wi‑Fi modules work best on 2.4 GHz.
  • No success indicator: The process completes when the tick is green and you tap Finished. If the app loops, back out and repeat from Network Configure.

Frequently asked questions

In MySigen → Device tab. Copy the serial after “CMU” only.

That screen is for scanning; tap Enter to manually paste the SN, then Submit.

You’ll see a green tick in the app—tap Finished to confirm the Wi‑Fi configuration.

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