SAJ inverter WiFi reconnection assistant

Word of warning, The SAJ inverter WiFi reconnect sequence is one of the most complex. We’ve done our best to simplify the process as much as possible for the easiest reconnection experience. With no further ado let’s get your solar energy data back back with the PSW Energy SAJ Inverter WiFi Reconnect guide. The great news is that this is often only ever a minor issue. Chances are the solar energy system is still producing power, you simply can’t see this information being logged anymore through the SAJ eSolar Portal.

Contents

The following SAJ inverter WiFi reconnect guide applies to all SAJ WiFi-enabled inverters.

Likely causes

Ask yourself the following questions;

  • Was there a blackout or a power outage recently?
  • Has the modem been switched off for any reason recently?
  • Have you recently changed to the NBN?
  • Has the modem been changed or upgraded? 
  • Has the solar system been switched off recently?
  • Has an electrician been working on the property? 

If you answered yes to any of the above, there is a high chance your SAJ inverter disconnected from your WiFi network. Your inverter is now trying to communicate through an IP address no longer available from your modem.

You must know the steps to reconnect any WiFi-based device, as IP addresses will continue to change over the system’s lifetime. Here is how to get your SAJ inverter WiFi reconnected. 

Note: If your inverter has disconnected from your WiFi network, this will not affect your solar energy system’s ability to produce energy. It will only prohibit communication to the SAJ Sunny Portal cloud server, allowing you to view your solar production information.

Required before initiating the sequence
  • Physical access to your SAJ inverter.
  • A WiFi-enabled device such as a smartphone or tablet.
  • Patience, the average reconnection time is 10mins.

Step 1: Download the eSolar O&M App

Download the app from Google Play or the App Store by searching for “eSolar O&M“.

Step 2: Access the Remote Control Feature

  1. Open the app to log in and click on “My“.
  2. Select “Remote control” and choose “WiFi“.
  3. Click on “Next Step“.

Step 3: Connect to the Inverter’s WiFi

  1. Select the option “Conduct setting in WLAN setting interface“.
  2. Switch to your phone’s WLAN (WiFi) settings interface.
  3. Select the module WiFi (the name will start with DTU).
  4. Switch back to the app and select “Next Step“.

Step 4: Configure the Router

  1. Select a valid router from the list (the name will start with SAJ).
  2. Enter the router password.
  3. Turn on “DHCP” (default: on).
  4. Click on “Save Configuration“.

Congratulations! Your SAJ inverter is now back online.

Prefer video? Here is the manufacturer-produced video of the SAJ Inverter Wifi Reconnect Guide.

PSW Energy Technical Support provides this content for PSW Life Support customers. PSW Energy and Perth Solar Warehouse customers seeking further assistance can access personalised support should the SAJ inverter WiFi reconnect issues persist.

Like this article?

Popular Products

What's your cost? It's free to ask

Your quote for a hassle-free EV charger installation begins here.