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What PSW customers are saying
We were very pleased with the young crew that did all the work. Professional, courteous and helpful young men. They are a credit to your team at Perth Solar. Thank you very much.
From quote to installation the process was seamless. The communication was first class and the installation team of Rheice, Blake and Alec were fantastic very clean operators after the completion their clean up was excellent. Also the contact with Penny-Lee was exceptional she kept me informed at all stages. I would have no hesitation in recommending Perth Solar Warehouse to anyone.Many Thanks.
From the first enquiry I made on the internet we have dealt with people that have good knowledge and experience, which has resulted in minimum disruption to our day to day activities and a great result at the end. The installation was on schedule and the team have done a very tidy job and ensured we were comfortable with everything before they left, additionally the support that you have provided with information and schedule updates resulted in us having no surprises and assisted greatly with our setup to monitor the system performance.
We were aware there are many companies in the market place offering similar systems for a fraction of the cost. Tony Boscarello carried out the initial consultation and explained the product his company was offering and the benefits of installing market leading equipment. We are firm believers of 'You get what you pay for' and wanted a solar investment that would serve our needs for many years to come.
The service we have received from PSW has been of the highest standard, the workforce were professional and polite, the job has been completed on time to a high standard with quality materials and equipment.
The ease of the process from quotes through to installation was a breeze great company to deal with highly recommend to anybody.
A professional outfit that knows what they are talking about. Recently installed a PV system and is working well. The team were friendly and happy to answer all my questions. Would definitely recommend them.
Probably like most people who read these reviews, a company with so many good recommendations tend to be a red flag for manipulation of the system, not uncommon in the building and trades industry. But, after speaking with Rheice at the showroom, and installation with Richard and the lads the other day, I can genuinely say they deserve all the good reviews. My experience was similar to that of the previous reviewer Emma, furthermore, what impressed me the most was at no time did I feel pressured to make a decision, nor did they bad mouth any other companies or products on the market. I too have recommended you to family and friends, great stuff PSW!
Your help to sort my solar problem was something you should be proud of! All of my issues were handled with great professional service and my fried inverter was replaced with ease! I will recommend you to all friends and family.
I would be only too pleased to offer very positive reviews, and testimonials, for the Perth Solar Warehouse organisation.
I do not however have a Facebook presence (not at all) or Google affiliation under my own name. I do value my anonymity highly, hence not joining in the social networks described hereunder; so I can’t offer anything of value via those mediums.
What can be offered however is a spoken or written testimonial, to as many potential customers as your organisation would care to forward. You already have my best contact number.
Indeed I have already spoken to a few couples, giving rave reviews, regarding Perth Solar Warehouse. It is sincerely hoped that these reports bear fruit for your company. The company deserves nothing less.
I have sent an email to Lanie Chopping of Consumer Affairs seeking information as to a forum that would carry recommendations from consumers. As we already know there is plenty of room for complaints and very little exposure for companies who do the right thing.
Perth Solar Warehouse would receive nothing but glowing recommendations from me as to quality product, quality performance, quality staff (at all levels) and true professionalism throughout.
Amazing Service. Our old inverter failed over Xmas/new year and PSW came to the rescue. We were able to talk through our issue over the phone, get a very competitive quote and have a new inverter installed within days! Thanks again to the team. Your customer service is brilliant and the new inverter is working a treat.
Very happy with the service so far from the salesman Tony the office lady Penny and the installers who did an awesome job and cleaned up after themselves throughly.
Highly recommend to anyone who wants quality solar inverters or panels. The response was quick and friendly. Given thorough understanding of the inverter and why product is reliable. Thanks awesome team.
Absolutely fantastic. My husband and I found the customer service to be invaluable and the guys Richard, Blake and Dawson who completed the installation today to be super friendly and helpful.
PSW Energy installed my new solar energy return system yesterday. The crew who came out were a delightful group of young men, who were very professional, polite and explained everything very well. They even noticed that I had a small issue with a separate section of my roof and I was immediately contacted by Penny-Lee to pass on the number of someone who would help. I have no hesitation recommending anyone to employ the services of PSW Energy.
Very quick no fuss
very helpful when enquiring
they did it all
great follow up setting up an app for phone and PC
all-round excellent service
I needed some information regarding Solar Battery Storage, after speaking with Derek I am a lot better informed and feel more at ease in making a decision on which system to buy. Thanks, Derek.Regards, Peter.
Highly recommend PSW to anyone looking to install solar. Really happy with the sales rep Tony, Rheice and the other installers and even after 2 months of having solar and I've had questions I get prompt replies.
Our system was installed 2 years ago and has been fantastic. Recently had to contact Perth Solar Warehouse regarding an installation issue and they addressed the problem really quickly without any fuss within approx. 48 hours of my e-mail. I wouldn't hesitate to recommend them for installation and their excellent after-sales service.
Thanks for the great effort. Excellent job by Derek McKercher and team, couldn’t be more satisfied that the best possible job was done.
From start to finish I was completely informed the whole way and feel very confident with the high level of workmanship provided.
I simply cannot thank the team at Perth Solar Warehouse enough.
Their impeccable attention to every detail of our installation was amazing.
With a large and brilliant product range, friendly, professional service staff you cannot fault, why would you go anywhere else for your Solar needs?
Once again, thank you Perth Solar Warehouse, you are all greatly appreciated.
Professional, clean, friendly and super efficient. So happy, would definitely recommend! Thanks for the great effort, top job!
Very professional & outstanding customer service. I would have no hesitation recommending Derek & team if asked.
Wow, Amazing! I’m speechless. The service performed by Derek and the team was second to none. Thank you.
Excellent service from start to finish and beyond.
So happy we chose Perth Solar Warehouse
And the added bonus that like us who are new to it, your not left on your own after install.
Fantastic service, best price for quality products! Highly recommended!
Fantastic service. Very helpful in all my inquiries. An effortless process. I would recommend them to anyone needing Solar repairs or installation. Call me if you want more info.
I’m so glad I got PSW to replace my broken inverter. They were very prompt and efficient in responding to my call for help. Derek was open and transparent in providing me quotes and a variety of choices for suitable inverter replacements. Prices were very reasonable, unlike another company I called earlier that wanted to charge me more than the price I paid (eight years ago) for my entire solar system, just for replacing the inverter! Penny is a delight to talk to, in arranging the installation date and settling the payment arrangements. Her laughter is infectious! Rheice did a great and clean job of replacing the inverter. Everything worked out well and I’m very happy with the team at PSW for a job well done.
10 out of 10 service. As a sparky myself I’m quite critical of other people working in my house. I could not have expected a better more professional service. Excellent knowledge and great work is done all around.
From the Owner to the Apprentices this company is a 5-star customer service and value.
I spent time checking various companies but PSW was the best value and different system selection for the money.
In my opinion, this company is simply the best at what they do!! I would highly recommend PSW to anyone!! They are informative, efficient, highly professional and deliver exactly what they promise!! This is a trustworthy company!!
The three suppliers you provided to give me a quote were very helpful and informative, however, none of them could provide me with reliable PV Panels. The supplier I chose ticked all the right boxes. All the panels, fixings, cables and inverter were European made.
Shop around. You will come back to Perth Solar Warehouse if you want quality panels, quality mounting brackets, a quality inverter, and quality installation.
Easy to recommend these guys.
Great customer service, great products, and a job really well done.
Can't go wrong.
Fantastic service from purchase through to aftercare. It’s been a long time that we have had great service. The gentlemen who came out to install the system were well mannered and very hard workers. They explained everything.
Thanks for your help.
Tony was the only person who wanted to meet and discuss the system. He clearly knew his stuff and was at pains to explain thoroughly. He wasn't expecting us to sign up that day even though we did, not pushy and very professional. used all technology to speed the order through. The product is obviously superior and offers long term guarantees not offered by other products.
Installers had a number of issues to get past for my installation on a hot day, they did not rest until the Solar system was fully installed and checked over. A good job was done on the day and it seems to be working well.
Professional provider from sales to installation.
Great job done by the team as PSW. Richard and Tyler arrived at my door right on time and ready to install our 6.5kW system. They worked tirelessly in tricky weather conditions, were neat, respectful and all in all did a wonderful job. Thanks to the team - very happy with the install and service.
I have been very happy with the entire process from keeping informed in the early stage to arranging and executing the installation. The only issue we had was that the internet cable was not correctly wired and had to be re-terminated. This was resolved very quickly and we now have a very successful solar power system. Apart from the cable problem I would have rated your service as 5/5. Many thanks.
I was very happy with the whole process. Tony was very easy to deal with. I liked that he is not a high impact sales type. He let the product sell itself. Jesse and the installation crew were 4 days ahead of schedule. They did a great job with the install and stepped me through the instructions afterward. Thanks also to Penny-Lee and Reema back in the office for taking care of the details and setting up the software. This really has been very easy.
I was impressed with Perth Solar Warehouse (PSW) from the first encounter. Most solar companies websites only have a 'Request a Quote' option which is annoying. PSW emailed me their Spring Catalogue which contained numerous concise detailed solar packages and prices to suit all budgets, very impressive. After selecting a quality system for the best price I'd come across; I was contacted in turn by the affable Penny-Lee, Jesse, Sarah and Derek who outlined each step of the process. They handled all the necessary paperwork for Western Power and warranties. Alec and two other installers arrived and duly installed my LG solar panels and Fronius Inverter. They were friendly and cheerful and worked well together on the install. They invited me to ask questions at any time. I received my 25 year LG warranty on the same day.
For quality, value and great service, I rate PSW as tippy top and would highly recommend them to anyone requiring a solar system. Choice, value, payment options, quality products and great admin and install staff. Well done team.
Excellent service from Neil and the team at PSW. From the first contact through to the installation and the aftercare has all been fantastic. I can’t recommend them highly enough, thank you.
Great dealing with and will not hesitate to recommend others.
I couldn't be more impressed. From the first tentative enquiry through the selection and installation of our system the people at PSW have been thoroughly helpful and professional and their knowledge of their business is very impressive. Their service is comprehensive and seamless; handling everything from start to finish and keeping us informed along the way. I will have no hesitation in recommending them to anyone interested in installing a solar energy system.
Really friendly team and great customer service, we are very happy with the quality and the care taken to install the system.
Great service from both sales and installation crew. They were on schedule and were required to remove an existing system prior to installing the new system, a very neat and tidy crew. Product is very good.
Great service from the guys from Perth Solar Warehouse who installed our Fronius inverter and LG panels they did a very professional job. Hats off to Penny-Lee and Reema who also did a professional job of taking care of the Western Power/Synergy connection and accounts side of things for us.
Very happy with the entire service from the team at Perth Solar Warehouse and now two weeks down the track our new PV solar system is generating lots of KW for us.
When we changed over to NBN I struggled to re-enter the password. Rheice came by in his lunch hour and fixed it in 2 minutes flat.
Jesse helped me with fixing my Fronius inverter issue quickly and efficiently (Original supplier; defunct). Brilliant! Could not ask for more. Thanks guys for your help, it is really appreciated.
The quote was competitive and included quality panels. Jesse was very knowledgeable and provided advice that was easy to understand. All applications to Synergy were carried out by PSW and I was kept informed of the progress of my order. The installation was carried out on the date advised with Richard and Tyler carrying out an excellent job. Our house was left clean on completion and Richard gave some good advice on where to locate the inverter that was unobtrusive. They went the extra yard to conceal conduits and wiring and locating panels on the roof to reduce the effect on our neighbors whilst still maximizing panel output.
Overall an excellent experience with the knowledgeable and polite staff from start to finish (all PSW employees - no sub-contractors). I have no reservation in recommending Perth Solar Warehouse to anyone considering a solar installation in Perth and surrounds.
Well, I thought I’d never say this but here goes, starting with the original contact, the information is given, the service, the installation, the installers, the feedback, the follow up once installed. Was totally faultless, a very pleasant easy company to deal with, they did exactly what they said they would do, and together with on time, clean, tidy, professional installers, Working with PSW was a really good experience, and would highly recommend them.
I would highly rate PSW and have found them absolutely great to work with from start to finish. They were really friendly and patient with a multitude of questions I had and never pressured or pushed me to sign up. I was updated along the way with the progress of our order and install day. Upon install day, we were a little concerned as the COVID-19 had broken out and didn’t want people all through the house, but can't speak highly enough of the installers Richard Oliver, Tyler Grant & Blake Collins. They tidied up along the way and they did all the work and running cables without even needing to come into the house! Fantastic job and again really patient in explaining how to use the system. Finally, the aftercare has been awesome, as had a WIFI issue but Penny was on hand to fix over the phone and get monitoring working again. I will definitely use again and will be referring friends and work colleagues.
Happy with the service. On-time and transparent from the start. Customer Support is brilliant. Recommended.
Thanks guys for a great job. Lots of communication throughout the whole process - no nasty surprises - just professional installation on time as per the agreement, with follow up instructions and information. I would highly recommend PSW to anyone looking for a professionally installed solar system.
Good solar company to deal with. Jesse, a sales consultant, was very helpful in finding the right solar system and answering all the questions we had. The installation team also did a great job on the site and everything seemed to go smooth without any issues. Pricing was very competitive and as a certified installer even got extended warranty! Overall, a very simple and easy process from quote to finish with this company. would definitely recommend so far!
Great company. Competitive pricing. Great after-sales service. Clean, neat, functional system installs. They have complete 3 6.6kw systems for us as well as one battery setup. Producing up to 44kw per day per house.
Only the best professional service was given to us starting with the first phone call inquiring about their products. Jesse was very helpful and prompt with explaining and sending info. We were time poor as we were going overseas and wanted to have an Inverter installed ASAP. The electrician Rheece and his offsiders were friendly, efficient and patient when we asked questions. The fact that this was an insurance claim meant there was a lot of phone calls and emails flying backwards and forwards. The admin staff Penny and Lisa only reinforced what a great company Perth Solar Warehouse is and we have been shouting from the roof tops telling others. Thank you so so much we really appreciated every step you took with us.
Great service and good crew. Left the place spotless and explained everything at the end, the best gear on the market highly recommended.
Highly recommended, great service, fantastic business! Get all over it!
Absolute legends. From the start of the purchasing process to the actual installation, every member of the staff from PSW was simply fantastic. They were informative, patient and polite. The guys doing the installation were champs too - a real professional. We couldn't be happier!
Exceeded my expectations with prompt, efficient and professional service. Would recommend them to anyone looking to install solar systems to there place.
Great Perth owned company. My experience was stress free, the job was done to my requirements, on time, even the follow up documentation i required came through right on time. Highly recommend these guys. 🙂
I am very pedantic and do my homework. Three years of procrastination led me to PSW. It pays to procrastinate. The most professional, organized, honest and communicative company I've dealt with in probably ten years. No, I don't work for them, but if I wasn't a pensioner, I'd apply for a job with them. DO NOT go elsewhere, unless you particularly like headaches. Cheers.
I researched the products and the market thoroughly before selecting PSW to provide my solar. The entire process from quoting to installation to after service has been absolutely fantastic. Jesse was helpful and patient in explaining everything and providing recommendations, and the installation team of Richard and Blake were friendly and professional. I highly recommend PSW!
Just had our solar system installed today... I must say from start to finish a fantastic experience, above expectations. From the initial contact on the phone with Reece... Nothing was too hard for him... even with my silly questions nothing but professionalism... and today Alec Joel and another young fella (I didn’t get his name) were extremely prompt, professional and knowledgeable... I even got the vibe that PSW is a great place to work... We will certainly be recommending PSW to our family and friends.... 5 star service.
I had done quite a bit of research on Solar systems before honing in on PSW. The entire process from the first call to the final installation was impeccable. The care and courtesy exhibited by all whom we interacted with from the sales team (Jesse Brown) to admin (Sara), accounts (Lisa) and last but not least the Installation teams headed by (Richard and Adrian - I negotiated the installation for my elderly neighbor as well and both installations were done on the same day!) was second to none. PSW kept us informed all along as to what was happening, was bang on time on the day of installation and did a wonderful job and left the place clean and tidy and took patience to explain the system and its working.
We have no hesitation in recommending PSW as a Solar company that exhibits a high standard of professionalism, courtesy and care for the customer topped by a quality installation and a pleasure to deal with. I am confident the selected system will work well and more than meet our expectations and it is nice to have the comfort and confidence that our installation is backed by a good company that will continue to render good service in case we do have an issue at any point in time. Keep up the wonderful standard of service which is hard to come by in today's market!
Tony & Anjali - Castle Road, Woodlands 6018
friendly and prompt response. Highly recommend!
June 2019 I had my upgraded system Installed by Richard, Dawson and Joel. They arrived early and took the time to explain the plan and ensure it aligned with our vision. They offered a good insight into the placing of panels and inverter. When the job was finished all panels lined up, it was a neat job, the operation of the inverter was explained and Before leaving they spent 5 minutes tidying up. Would highly recommend.
We were so satisfied with the prompt, reliable and honest opinions and work ethics. Great people skills, the job is well done. I would definitely recommend this Company to everyone. So happy with the results.
Extremely professional and thorough from start to finish. I would highly recommend PSW Energy.
They said they would be there between 8-9 am and they were here at 8 am, after introducing themselves they promptly set to work getting everything sorted on the roof. They were fantastic from start to finish and it's great to see the respect they have for their boss Derek. They tidied up after themselves and left no mess and were finished by 2 pm after explaining everything to me. I have already started recommending to family and friends.
I did a lot of homework before I organized my Solar System through PSW. The price quoted for the system & the brands of products they used were amongst the best!!!. Everyone I talked to, from the beginning to the end of my installation were courteous & polite. Anyone reading this review now I would say. "Contact PSW first & only", you will not regret it. Thank you to all at PSW!!!
I'm writing to thank you for your excellent prompt service regarding the broken tile on our roof. It's a little sad isn't it that these days we can be surprised by good service, but I genuinely wasn't expecting it to be so easy. The job was carried out with no fuss at all and my husband was seriously impressed as the young bloke shimmied up the ladder with both hands full of equipment. Our days of clambering up and over the roof are long gone!!
I would certainly recommend you to anyone who is considering installing solar panels on their house.
After plenty of research, we decided on PSW for our Solar Power System and have been very happy with the result. Jesse was great at patiently answering our many questions and not once applied sales pressure.
The installers were very neat and professional and advised me of a roof tile that was broken during the installation. Due to it being under the ridge capping they needed a roofing contractor to fix it. I was contacted by the PSW office the following day and a roofing contractor was booked immediately for the repair.
PSW seems to be a professional team and the system was a fair price (We chose REC panels with an SMA Inverter). I will happily recommend PSW to others and trust that they will be of assistance in the future if we ever require them.
This company has set out to be the shining light in an industry that is full of cowboys, and they exceeded my expectations in everything they did, from price, answering questions, providing ongoing information, workmanship, timeliness in everything it's 5 stars all the was for PSW. PS. My systems power production has exceeded my expectations. You simply won't find a better solar company, it's not possible.
Probably like most people who read these reviews, a company with so many good recommendations tends to be red flag for manipulation of the system, not uncommon in the building and trades industry.
But, after speaking with Rheice at the showroom, and installation with Richard and the lads the other day, I can genuinely say they deserve all the good reviews.
My experience was similar to that of the previous reviewer Emma, furthermore, what impressed me the most was at no time did I feel pressured to make a decision, nor did they bad mouth any other companies or products on the market.
I too have recommended you to family and friends, great stuff PSW!
I have never written a review before. But I will make an exception for PSW. They did a great job from start to finish. Tony did an excellent job choosing the right system for my house. And the installers Richard, Blake, and Dawson did an Awesome job installing the system. they came on time. and even fixed all the broken tiles on my roof. And thanks to Penny for sorting out all the paperwork. I will recommend PSW for anyone who wants a hassle-free solar install. A+ service.
Overall experience was awesome from start to the end without any hiccup!! Highly Recommended!!
I was apprehensive in choosing a solar installer as I was aware of other work colleagues and friend's previous bad experiences and the sales techniques. It is a significant amount of money to spend and I did not want to buy something I regretted. Most quotes were competitive so it was hard to choose. After going online and reviewing different companies and getting multiple quotes, I was still somewhat unsure. In hindsight, I should not have been. When I look back, Perth Solar Warehouse was outstanding from the start. In a business world where prices are competitive, it takes something special to stand out from the pack. When price does not really separate anyone from the competition it comes down to customer service and this is where Perth Solar Warehouse was outstanding. Tony explained things well, listened to me and suggested various alternative installation locations and associated equipment. Most importantly the quote was detailed and he patiently answered questions from my many phone calls over many days. That is why I eventually choose them. Other companies seemed to be focused on the sale and seemed to want to brush aside my concerns. Once I committed, Penny-Lee just managed and explained everything that was about to happen and when. On the day Alec, Blake & Joel started early and explained what their plan was and when the power would be off. The whole job from quote to install was finished with so little hassle, my wife and I still really can't believe it. Though less than a week from install, everything is performing well and delivering a greater output than expected the fine weather of course helps! This is, without doubt, one of the most impressive companies and teams of people we have dealt with, so organized, good communication, quality of work and polite. Once you decide on the equipment you want and the price you are prepared to pay, do not hesitate to choose Perth Solar Warehouse. I am in no way associated, benefit or have any other possible link with this company but would completely and absolutely recommend their services.
I simply cannot thank the team at Perth Solar Warehouse enough. Their impeccable attention to every detail of our installation was amazing. With brilliant products and friendly, professional service staff you cannot fault, why would you go anywhere else for your Solar needs,
Once again, thank you Perth Solar Warehouse, you are all greatly appreciated.
Extremely happy with my entire experience with Perth Solar Warehouse. Derek was very accommodating and patient whilst I lambasted him with questions over a 6 week period. I got a 6.6kw system, 3 phase TriPower SMA inverter and 21 Risen Energy Solar Panels. The system has been producing beyond my expectations. The install team were all employees of PSW and did a great job. Cleaned up all the mess they made and I could not be happier with the system install, quality and performance. A highly recommended company which is, of course, a Solar Accredited Retailer with The Clean Energy Council. This is the highest accreditation and doesn’t get it confused with a basic membership. Great stuff. Thanks to Derek and his team.
Excellent service received from PSW for a solar system that they did not install. Rheice was very knowledgeable and had a fault resolved within minutes. I highly recommend using this company if you are thinking of installing a solar system.
Great professional service, prompt friendly communication and easy process from start to finish. Technicians did a great job with installation and caused very little disruptions.
No issues from day-1. Extremely professional and always willing to assist. Highly recommended.
I had spent about a week to do my homework before I decided PSW to install our solar panels. We had installed a 1.5kw solar system 8 years ago, luckily it lasted that long, but if not, I wouldn't have any idea where to chase for the warranty, as that company has disappeared. That's why it is important to choose a big and reputable company in the first place. That's what I thought. I have had several quotes, important to read the reviews from other people, that's why I had chosen PSW. Tony from the sales department is very friendly and efficient, he gives me a very honest quote via email, not bother me until I called him, best price from the beginning. He then came to my home talked to me, and we made the deal. Same time he talked to Penny-Lee, she said next week someone else has canceled the installation appointment, so we were lucky to grab that opportunity. From our first conversation to finish, only 10 days! No hidden fees, they even removed my old panels for free! I have been told that the installation team will come between 8:30 to 9:00. On the day, their team arrived exactly on time at 8:30 am, Richard, Blake, and Dawson, three energetic young men, worked very hard, take their time to do an excellent job. Even not taking their lunch break! They finished at about 4 pm, tidy up everywhere, a perfect job. The team leader Richard suggested me to move the inverter to my carport to provide the shade. The previous one was next to the meter box, under the sun, the colour already badly faded. That meant extra work for the team, if he didn't say it, I wouldn't know it. That gesture shown they care about their customers. I am very impressed with the whole process, all the team members have done a great job.
Thank goodness for PSW. After 2 months of disappointments from other Solar companies who just didn't want to know us when we needed to upgrade our consumer line to enable our 6.5kW system - "come back when its all ready to have your solar installed". PSW just took the bull by the horns and ran with it - making the necessary contacts with Western Power and co-ordinated them to come out in conjunction with our PV install. The install team were so pleasant and more to the point efficient - nothing was too hard for them. Penny-Lee your professionalism and efficiency were exemplary in all the organizing with Western Power -even calling me up at 8 pm at night to keep me informed of progress - thanks so much. Derek your guidance in the type of system perfect for us was much appreciated. All this and at a great price too. Hats off to you all at PSW - keep up the good work. We now watch our smart meter via our portal just pumping out the power.
Thank you so much for your prompt and friendly service especially Jessie who I have been dealing with. He was helpful and cheerful to deal with.
We have had our solar panels from PSW for around 3 years now and couldn't be happier! The whole experience of dealing with PSW was and still is easy, efficient and helpful. Everything from first initial contact and quotes to installation and ongoing support years down the track has been excellent! PSW has delivered everything that was promised with no hassle and wonderful service! Thank you very much to all the staff at PSW. I would and have happily recommended you to friends and family!!
Dealing with PSW Energy was a pleasure from start to finish, sales, Installation team and Penny Lee a great experience their knowledge professionalism and friendly attitude exceeded our every need in understanding the whole Solar exploration.
Be sure to Go with these guys you will not be disappointed. Well Done! Keep up the good work.
Fast and easy. Installed within two weeks of placing a deposit. The system has run trouble-free for a week now and generating more power than anticipated thanks to advising from PSW on where best to place panels. Highly recommend.
Thoroughly satisfied with the installation. The technicians were professional and courteous on the day and did not leave until the job was complete well into the evening. They were happy to answer many questions through the day and adhered to safety best practices. The installation has performed fantastically with the first two days of solar power achieving double of our normal daily requirements. In addition, the team is prompt on email feedback and queries.
Great service especially from Jesse who took the time and effort to source and order the 3.5kw inverter from the manufacturer. Much appreciated.
Very happy with the office staff, site installers and product. Great advice and very helpful which made the whole solar experience easy.
Very happy. Lowest price and replaced our inverter within 24 hours. Absolutely outstanding!
I would highly recommend PSW, exceptional service and worry-free installation. I requested a quote for a 5Kw system, but Jesse informed me it would be an overkill after submitting my usage data. We opted for a 3.3Kw system and top of the range panels and inverter.
The installers had some bad weather during installation, but no problems, the job was done safely and in a few hours. All rubbish removed after the install.
Great job and service guys.
Speaking as someone that has just had my third solar installation since 2007, the first two were by National companies.
I cannot speak highly enough about PSW as a local Perth company from the salesman to the CEO. If you are serious about getting a quality product for the very best price (not the cheapest), as PSW (unlike many others) include a quality installation which they guarantee the workmanship for 10 years (most are seldom more than five).
Aftersales is seldom discussed when customers think Solar, however, there aren't many companies that actually have there own service department. PSW don't subcontract, they are all company employed. This means you aren't dealing with anyone except PSW for the life of your system.
If you also include Solar analytics to monitor your own system (highly recommended as it gives more data than most and can detect performance issues), PSW also keep tabs on it so that your installation performs at it's very best. They really care about you as a customer, and they don't charge the customer monitoring fees as some other companies do.
They only supply components that they know are reliable and respected in the industry, so you have trouble free solar power.
PSW had everything installed in just over a month from the day I decided to use their services. This included Synergy and Western power approval and even completed the warranties after the installation so you the customer don't have to worry about it. This was all done without fuss or delays which I have experienced on other occasions.
The install took two full days due to weather and size of the installation, and it was operational the afternoon of the second day. It is an east-west installation and currently generates power from 5.35 am till 6.40 pm.
There are many shonky companies selling and installing Solar that may, or may not be around in years to come (I am presently in legal action against one of them). I am glad that PSW is one of the few companies that give the Solar industry credit.
So when you have done all your research, got your best quotes from all the other Solar companies including National ones, give PSW a call and see what they can do for you.
I make special mention of the following:
Derek McKercher, Penny-Lee Griffiths, Jesse Brown, Rheice Shaw, Richard Oliver, Blake Pellington, Blake Collins, Alec Squire and Lisa James.
I have no association with PSW, and I have no ties to the solar industry, but if anyone would like further information, or discuss anything in this review, I give PSW permission to release my contact details on a case by case basis.
From the Owner to the Apprentices this company is 5-star customer
service and value. I spent a lot of time checking various companies
but PSW was the best value and different systems selection for the money
Fantastic service, best price for quality products! Highly recommended!
I have had my panels now for just over 8 months. Already seeing the savings!!
Our last 2 bi-monthly Bill's were just over $15 each.
We have been cranking the aircon and try to do all our electricity driven tasks during the day, even went and got an electric element to reduce on the gas bill!!!
Thanks to the team at PSW
Top-quality service from the office to the install team. Five working days from initial enquiry to install. If you need solar contact PSW before the rest.
The team at PSW were professional, transparent and provided me top quality products and service that they delivered as promised with no hidden charges or catches. They don't use subcontractors so the work is done properly the 1st time. I highly recommend PSW for the best quality service & price.
Despite being highly recommended to me, they still exceeded my expectations.
The crew were very skilled, professional and informative with extremely high standards, their work was precise, the panels, inverter and even the cables used are the best on the market. From start to finish it has been an enjoyable experience and I couldn't recommend higher
I did my research and it paid off. Before I give any company my money for anything I research the topic and multiple companies very thoroughly and PSW came out on top. I was originally going to go with the Trina panels and was offered a free upgrade from a 5kw system to a 6.5kw system but after an accident at the suppliers, the last panels available for my installation date were damaged. I was promptly contacted and offered a change of date or a free upgrade to Qcells Qpeak panels, obviously, I went with the latter.
On installation day the three boys showed up nice and early, the original plan of where the panels would go wasn't going to work due to the size of them, this was quick re-thought out and with my go-ahead they where on their way, they where quiet, quick, tidied up all their mess, and incredibly polite. Everything was explained to me very clearly, had a rundown on how to use the inverter (5kw Fronius) and was told any issues they'd be straight back out here. It was estimated on a sunny clear day the system would produce around 30 units of energy a day. I wanted to leave the reviewing for a bit because I thought I must have had a freak day the first day, but after two weeks it turns out it's consistently pushing out a HUGE average of 41.5 UNITS A DAY!!!!!!! I'm actually excited to see my first bill! The follow-up emails have been just as good as the pre-sales emails, I know if I have any issues they'll be dealt with immediately without cost to me. If I ever get a battery installed I'll never consider using another company and highly recommend PSW to anybody considering solar. Can't thank you all enough, bring on the sunshine 🌞
Friendly and professional throughout the whole process. Great advice and support from Neil, Penny-Lee and the installation team. I would recommend to all.
Very good experience from start to finish. They don't pressure but are knowledgable and helpful. Accommodating and efficient. Installation was quick and we're very happy with the service and the product. Highly recommended
Derek was a genius when it came to any question about solar power. We are looking for a complete system with one company and he gave me all the technical information I needed without any pushy sales pitch. Felt I could trust his company completely. That's not the norm with services today. Building a house from scratch is daunting so it's great to find this level of help
Great company, quick service, tony is an exceptionally nice salesperson, not pushy with the sales at all, gad panels on my roof within 3 weeks as promised, the install team were quick and the quality is fantastic, had first power bill and have actually gone from paying 250-300 a month to earning about 20-50 a month so very happy in that regard.
Wouldn't consider buying a solar panel system through anyone else. Great customer service. The system looks great, works even better
I write this review to assist persons searching for advice on good PV panels and, especially, good installers.
I made enquiries with Perth Solar Warehouse (PSW) back in May this year, via e-mail. I received a quick response and was never pressured for a telephone number. My questions were answered and I was not hounded to sign-up for anything.
I procrastinated (much to the disappointment of my wife) over installing solar panels and took my time researching and contacting other companies. I was not in a hurry - until the cost of electricity increased. That gave me the hurry-up.
I have a particular liking for German-made products; likewise Japanese products. Those two countries either make something that is quality or they do not make it at all. Whilst I appreciate that the Chinese can, and do, make quality products, they also make inferior products, all controlled by how much Western businesses want to pay. As Forrest Gump said ‘it’s like a box of chocolates, you never know what you are going to get’.
During my enquiries in which I stipulated that I wanted German panels, I was informed by some businesses that the Germans do not make solar panels anymore. To put it bluntly, I was fed some baloney to make me accept the panels from Malaysia, China, or South Korea. One company was pushing Canadian solar panels.
One installer has a clause in the contract:
(Clause 4.9) (A) “…in relation to the installation of a Solar Power System, damage to garden beds, tile breakage, roof dents and masonry damage;
… and will not be liable for any loss incurred by the Buyer in connection with such damage or noise.
Just what I didn’t need to read.
Another company kept pushing for a telephone number. Writing e-mails was all too hard for the salesman.
So, back to PSW, I went with more questions. Again, they were all answered with absolutely no pressure. Tony attended at my house and sat down and explained everything we needed to know.
I chose SolarWatt panels and a Fronius inverter. Perth Solar warehouse has their own installers, not contractors, and they (installers) are a very caring and likable team. They did a neat job and it was all done in one day.
Q: Am I happy?
Q: Would I recommend them (PSW).
A: For sure!
Do your research, but do not rush.
You get what you pay for.
Excellent experience from start to finish!!
We will be recommending anyone looking for the best solar system to come to you.
Great business and team!
can anybody give the idea of how much they cost......
Advice with an error message on my Inverter during after hours was very much appreciated. Follow up email tells us this company is all about "service" and we were extremely impressed with Penny-Lee and her advice.
Great communication great work absolutely recommend.
The process was great from start to finish. Price was competitive, they were helpful as to what we wanted and the installation crew was great. On-time, professional and super tidy.
Everything was first class service and effortless - From the first meeting with Derek through to the install and then the support afterward. I couldn’t recommend this company more.
Derek was great going through the initial design and explaining all the data gadgets, the two men that installed the system were extremely polite and respectful and explained the system install in detail (and patience) and the, after installing support from Penny-Lee, was amazing. I have to admit I am addicted to solar web monitoring and seeing how much power we are generating versus using.
will definitely be recommending and seeing you guys when we upgrade to the battery storage. Well done !!
We shopped around as you do when making a fairly significant investment in your property and went with Perth Solar Warehouse after doing the comparisons and getting a recommendation from a trusted friend. The job the boys did on the install was first class. They were able to modify the install to suit our purposes (dividing panels between roof of house and roof of patio) when others said it wasn't possible. Whilst not the cheapest quote they were certainly competitive and the quality of the products, the tradesman, the admin staff and the follow up service can't be faltered and I have no hesitation in recommending PSW should you be considering solar at your place.
After almost getting conned into buying an inferior, more expensive, smaller system from another company who like to door knock in the area, I was advised to have a look at PSW. I owe a big Thank you to that person.
Not only did I get a much better and bigger system and a much cheaper price. The workmanship, customer support and service from these guys is unbeatable. I would not hesitate to recommend this company to anyone else.
Thanks to all the team at PSW.
I must say that the Team you sent to do the installation were some of the most professional crew I have come across. The Boys were nothing short of fantastic. They knew there stuff, nothing was an issue for them, they made some invaluable suggestions regarding fine-tuning to maximize our investment, they were extremely courteous, and went above & beyond in even fixing some loose tiles on the roof!!!
They could very easily have just come and done the installation robotically but they didn't and for that we thank them. It was a most enjoyable experience.
Please pass on our thanks & respect to them for an amazing job, and please tell their manager that what ever he is paying them he should double !!!
Always nice dealing with professionals.
Excellent customer service, great follow up and attention to detail. We had a few issues with the smart meter installed on the day and they were committed to getting it right before they left the site.
Would happily recommend it!
It has been a great pleasure dealing with Perth Solar Warehouse. Not only did I receive a prompt reply but I was given the cheapest rate by Derek (after shopping around) for a state of the art system. Rheice Shaw the solar 'guru' was at my house the very next day & installation was over in no time! (I had been waiting 6 weeks for true value solar to return to install after taking my deposit of $400). Rheice was honest, friendly & took the time to explain the ins & outs of our new system after installation. (The quote from true value Solar kept increasing as they recommended additional things constantly e.g new cabling for the 'newer systems'. Rheice confirmed that was not necessary & this kept our bill at the original price quoted!)
Highly recommend Perth Solar Warehouse.
I did my research first so I knew what I wanted (REC panels, Huawei inverter & smart energy meter) I then looked for someone to install it, PSW seemed a good choice as they have been around for 15 years and provide a 10 year installation warranty so if I need assistance in the future I feel confident that they will still be around. My system was installed 7 days ago , only took 5 hours and that included removing my old system! everything is working well very happy with my new system.
Did some comparisons with other company’s and found that PSW had the most to offer at a reasonable rate, Tidy website with lots of information and to compare the products between each other. Just had Richard and Blake come out today and put in our new 5kw system and it’s great 👍 cheers
From start to finish very happy and pleased with the crew fantastic work well done and on time.
Thanks to Tony Boscarello and you Penny-Lee for all the information and help given to me. Very happy to have done business with Perth Solar Warehouse and would recommend anyone to do so !!!
Installed a 6.4kW system in November last year. Engagement from all concerns at PSW was excellent. After some minor cosmetic issues at the start, the system has been up and running for nearly 4 months without a glitch! As a bonus, my new system has been producing way above expectations. The first full bill was down to a third of what it was for the same time last year. Loving the Fronius solar web monitoring also.
Absolutely outstanding service from Perth Solar Warehouse!!
From the first email to Derek to the guys finishing up the install not even 10 minutes ago. It has been smooth sailing. Richard, Blake and Dawson did an amazing job, kept me in the loop the whole time, polite very efficient and very helpful.
If you are thinking about using Perth Solar Warehouse rest assured that you have made the right choice.
Love the service.
Love the product.
Love the install.
Five-star service from start to finish. Rheice and his team were not only meticulous and professional, but they were also a delight to have around. My dog Jess got so many pats and so much attention and she had such a sad face when they left lol. Highly recommended, great job 👏
Still can't believe how easy and so professional the service with Perth Solar Warehouse has been from the start to the end Reece and the boys did such a great job today and left everything so clean I would recommend Perth Solar Warehouse to everyone 10 out of 10 well-done teams.
We had Solar installed over a year ago and can safely say what a great decision it was. The PSW Team were amazing to deal with, very professional and answered all my questions. Would highly recommend PSW to anyone. Thank you again!
From start to finish, nothing but a pleasure dealing with Derek and then Penny. Always given updates and on the day of installation, the guys did a great job. Even took the cardboard boxes away! How many times have I had tradesmen leave the rubbish behind. I will have no hesitation in recommending Perth Solar Warehouse. Thank you very much for a job well done.
Just had 6.6kw of solar panels installed and we are so excited! From the first point of contact through to installation and beyond we have been so impressed with the entire team, plus the product is A1! We cannot recommend more highly Derek and his amazing team if you are looking for solar of any sort, they will be able to point you in the right direction and provide you with exactly what you want. Can't wait for the first power bill!
We had the crew come out last week and fitted our system. They did an amazing job. The whole system install exceeded our expectations especially with the positioning and the stealth fitment of the mounting brackets. Even the neighbors came out for gawk and impressed how it looks. Wouldnt go anywhere else!
4 quotes and PSW got the job on my place over the others with glowing reviews and with good quality products. The system is working fantastic and the office team and install team are amazing with communication. Well done PSW, very happy customer here.
Installed a 5.0kW array on our roof, looks great and performing well.
The installation team did a fantastic job setting it up and we couldn't be happier, it's early days but we're certain it will pay itself off in the medium to long term.
Easiest quote going, friendly staff and spot-on service. Thanks!
Excellent service. No issues and the system was installed efficiently and quickly. Aftercare service was excellent too. I highly recommend this company. The system had saved us a fortune in the first 3 months.
Hey guys, had my system
Installed a few weeks ago and would just like to say thank you for going through the quoting with rheice to having the system installed with Blake and the guys. Great patience with that weather coming and going but they got there in the end.
Keep up the good work and I’ll be recommending you guys to anyone I know looking at solar.
Derek and the team were amazing to deal with and would recommend them to everyone. From the education about the product, where it's from, how it will save u money and even after the install the follow-up phone calls is first class. 5 stars
We would like to pass on our thanks to you and your team for making this whole process seamless and hassle free. From Tony's initial visit through to installation on Thursday everything was fantastic and we will highly recommend you to friends and family if in the market for solar, thanks again.
A big thank you to Penny-Lee for all your endeavors at Xmas, a time when most people were having parties, but you were helping us to see if the solar was working with your direction on the phone, which even though it was fruitless we thank you. The technician (Blake) who was sent out today was very prompt and helpful and found the solution to make it run smoothly again and was a very polite, well-manned young man who would make any Mum proud! A true after sales service, second to none with a star rating 5 out of 5. We thank you again.
PSW recently installed a 6.5 kW system at our home. Their service from initial technical discussions and quotations through to installation, liaising with the power utility and post-installation follow up was excellent. I can highly recommend using PSW.
PSW has been exceptional from the first time I enquired about solar, recommendations about different options and equipment, pricing, installation and after-sales service. They have conducted themselves in a very professional manner and supplied an outstanding system at the best price in Perth even though the system was installed 130km south from their workshop. They installed on the specified date and organised every aspect of the install and approval. I would recommend PSW to anyone thinking about solar, I shopped around and the competition just didn't cut the mustard. I couldn't be happier. Thumbs up PSW.
We used the Perth Solar Warehouse. They were excellent from the moment we enquired through facebook. Derek replied prompt and consistently to my questions. The quote was competitive compared to others on the market and upon acceptance, a booking was made for install. His installers were fantastic. They even worked through the rain to get the job done. Professional, respectful with a real duty of care. Five stars!
Just got my first full bill from Synergy. $232.40 for 60 days down from $1000+. The system will have paid for itself by the end of summer.
I would like to just say that we had our solar panels installed yesterday at my above residential address and I must say your team were very professional and did a great job. I would also like to take this opportunity to praise Rheice who from the moment I dealt with him on the phone was excellent, knowledgeable and gave me the best advice and products to go for. On behalf of my wife & I, we would like to thank your staff & installers for a great job and I have no hesitation in recommending your business to others.
everything went smoothly from the quote to the install
professional all the way down the line, could not have asked for more
have to highly recommend for anyone considering installing a system
Excellent service from the first contact to installation, friendly, respectful and informative staff thanks for making this easy for me.
Thank you so much to Derek, Penny-Lee, Rheice and the boys at Perth Solar Warehouse - excellent service and never too much trouble to help with even with the tiniest problems. You guys are the best!
Outstanding service from their social media team! Thank you for your help
Very efficient and helpful thanks for your expert service and advice.
Just installed new system excellent service prior installation and during. Great customer service and great workmanship by all staff - thank you
Thank you for a wonderful professional experience from the sales office staff and the installers. Solar panels look amazing can't wait for the benefit. I would highly recommend. Again thank you.
PSW sales explained the worst thing to do is nothing, which was correct. Install was done in one day and very professional. Hot water heat pump was delivered on time. Follow up service was very good. Overall I am very happy with PSW.
Very easy to deal with, quick and knowledgeable communication, great technicians and the system is working a treat. Highly recommended.
Excellent professional service. Really knows the product and market well.
PSW Provided excellent service in the installation of the solar units, the inverter, and connections to the energy provider. They took care of everything- and completed the work with care, speed and efficiency with the least interference to the household activities. Joel and his team Alic and Dawson - well done. Good work PSW. Keep it up!
I have enjoyed using this Company - they turned up when they said they would, we're competitively priced, they supply a high-quality product and the installers were very professional, efficient and tidy.
Excellent service and communication from start to finish. From the initial conversation with Derek to the system being installed a week later (guys arrived early and despite being millennials were very thorough and polite and tidy) and the prompt and friendly service during and after from the quite excellent project administrator Penny, I cannot fault PSW. You’d be mad to purchase elsewhere.
Am honored to be part of the team at Perth Solar Warehouse.
Thanks again guys the inverter is way better than the last one.
Due to the busy time of year, it initially took a couple of days to hear from a salesperson but once I was in contact the process was smooth, regular contact was made as agreed upon and the wait was worth it!
Jesse was great to work with, very knowledgeable and walked me through all of my questions. While I had an existing solar system that had failed (another provider from 8yrs ago) and had done my research Jesse walked me through my additional questions and considerations. I was never pressured to take a particular system and instead was given the right system for me (at a far better price than expected).
The installation date was perfect and install went well, I was kept informed the whole way and removal of the old system was smooth. Knowing the installers were staff added to my confidence of a reliable install.
Very happy so far and would recommend highly.
Great service, great crew ..... slight hick up with the install but the service made up for it. I would recommend them to every one.
Thanks to the whole team and your fantastic service and for finding a solution to my unique situation.
Great job done with the installation and a fantastic German made solar PV system really producing the results now.
I am very pleased with the level of customer service I received from Perth Solar Warehouse. The quality of the products you provided as well as the high standard of workmanship are to be commended. I am very pleased with my decision to go with PSW.
After plenty of research, we decided on PSW for our Solar Power System and have been very happy with the result. Jesse was great at patiently answering our many questions and not once applied sales pressure.
The installers were very neat and professional and advised me of a roof tile that was broken during the installation. Due to it being under the ridge capping they needed a roofing contractor to fix it. I was contacted by the PSW office the following day and a roof contractor was booked immediately for the repair.
PSW seems to be a professional team and the system was a fair price (We chose REC panels with an SMA Inverter). I will happily recommend PSW to others and trust that they will be of assistance in the future if we ever require them.
Very polite and professional experience from the first phone contact through to installation. Thanks to Tony and all the team at PSW Energy. To the installers, thanks for your efficient and polite workmanship.
We had 5 quotes for a solar installation that ranged from cheap to exorbitant and a little confusing, so we came back and browsed through the Solarquotes site and were impressed by the reviews of PSW here. That was on a weekend so browsed their site and emailed for a quote. This was all done easily via phone and email and photos from us. No site visit did but this did not seem that necessary after the previous ones we had had. Our contact, Jesse, was not pushy and was very responsive to the questions we had. We had a few discussions re panel placement with pros and cons for each covered well. All the paperwork for the Synergy connection was done by PSW, not sure if this the usual course of events or not but there were no issues with this.
Planned install was 2 weeks after signing the contract. This was delayed a couple of days for logistical reasons but we were well informed of this. The installers turned up on time and did the installation with no fuss or mess.
Since then we have had a functioning solar system that so far (3 weeks) has not caused any problems. We have had a couple of follow questions regarding the SMA monitoring and these were dealt with no problems.
All in all, the process is done through PSW was efficient and trouble-free.
Thank you...Derek...Andrew....Reice and the delightful Penny-Lee. Your prompt attention to my needs replacing my Inverter was just wonderful....You sorted out my problems with the original inverter in a matter of three days.Thank you all sincerely, Frances Curran/McAullay.