It’s exciting to reveal that PSW Energy has been awarded the prestigious EUPD Research Installer Award 2024 for the second year running. This achievement, celebrated at the recent awards ceremony held at Melbourne’s Cargo Hall Southbank, recognises our dedication to delivering exceptional customer experiences and high-quality solar installations through modern digital convenience.
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EUPD Research, a leading global market research and consulting firm, employs a comprehensive evaluation process that considers both customer satisfaction and reportable installation criteria. This award is a testament to our team’s hard work and commitment to excellence in every aspect of our business.
Leading the digital experience
At PSW Energy, we believe in harnessing the power of technology to simplify and enhance the solar journey for our customers. Our innovative digital platform has revolutionised the way people purchase and install solar power systems, offering a seamless and transparent experience from start to finish.
how a modern approach sets PSW apart:
The world is alive with online purchasing mechanisms for products that previously would never have considered such an unobtrusive buying experience. PSW Energy’s online store connects people to their ideal sustainable energy technology, empowering customers to review costs and product comparisons in their spare time from a proven and local installer.
- Effortless Online Experience: Our user-friendly website allows customers to explore their solar options easily, obtain instant quotes, and customise their systems to meet their unique needs and budget.
- Unmatched Transparency: We believe in clear and open communication. Our digital platform provides detailed information about our products, pricing, and installation process, ensuring complete transparency at every step.
- Enhanced Convenience: Gone are the days of lengthy phone calls and paperwork. Our digital tools empower customers to manage their solar projects with ease, saving them time and effort.
- Superior Customer Service: While we embrace digital innovation, we also understand the importance of personal interaction. Our dedicated team is always available to answer questions and support throughout the process.
This commitment to digital excellence has been instrumental in achieving high levels of customer satisfaction, a key factor recognised by the EUPD Research Installer Award 2024. As the solar industry continues its digital transformation, PSW Energy is proud to be at the forefront, driving innovation and setting new standards for customer experience.
Compare PSW Energy’s convenient approach to sustainable energy with a hassle-free express quote.
The pioneering approach
Leveraging 20 years of local energy business [McKercher Corporation], this achievement is only possible with a shared vision from our incredible team. Nicole Biman, our General Manager, has been a driving force in shaping our customer-centric approach and fostering a culture of excellence. Her dedication to providing outstanding service and empowering our team has been instrumental in our success.
From an innovation perspective, Derek McKercher is a pioneer in the solar and electrification industry. His 25 years of technical expertise and forward-thinking approach have been invaluable in developing our digital platform and positioning PSW Energy as a market leader in end-user satisfaction.
Image left to right: Daniel Fuchs (EUPD Research) , Nicole Bilman and Derek McKercher (PSW Energy).
Forward thinking
We’re not complacent. As we celebrate this milestone, we remain committed to pushing the boundaries of innovation and delivering exceptional sustainable energy solutions to our customers. We believe that by embracing digital innovation and prioritising customer satisfaction, we can continue to drive improved adoption of high-quality renewable energy to a larger market segment in Australia, contributing to enhanced energy security for all.
Awards such as the EUPD Research Installer Award 2024 don’t make or break a customer’s installer selection. However, they do add depth and recognition among trusted industry peers. Use healthy recognition criteria to guide an ideal solution away from the noise of competing companies. If you’re considering solar or a battery system, PSW Energy is a proven and local installation company in the broader Perth region of Western Australia. EUPD Research recognises a distinctly innovative approach with high customer satisfaction over an enduring period. If you’re in need of a home or business solar, battery or EV charging solution. We can assist. Contact sales support ›
References:
McKercher Corporation: PSW [brands] Shine at EUPD Research Top Installer Awards 2024
EUPD Research: EUPD Research Top Installer Award 2024 recipient list
