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Product features, self-help guides, and local updates. The PSW Knowledge Base offers your most comprehensive data-driven insight for the enthusiast dedicated to energy independence. Join us as we travel the world to bring you in-depth product knowledge for informed purchasing decision-making.
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The festive season is nearly here, and with it comes a little downtime for our team. To help you plan ahead, we’ve outlined our operating hours and service availability across the Christmas and New Year period. While we step back briefly to recharge, we’ll still be doing our best to
PSW Energy and Perth Solar Warehouse are introducing revised installation timelines for specific solar and battery projects. These changes are part of our continuous commitment to providing high-quality installations that comply with all current Australian Standards. While this is a significant enhancement to our quality assurance processes, we do not
Sigenergy has announced a voluntary product recall affecting its 8, 10, and 12 kW single-phase Energy Controllers (inverters) across the Australian market. The update follows isolated reports of damaged AC plugs on these specific inverter models. It reflects the company’s proactive collaboration with major regulatory bodies, including the ACCC, Smart
Applies to: Sigenergy systems managed via the MySigen app (uses the CMU serial number).Estimated time: 5–10 minutesYou’ll need: MySigen app (logged in), access to the inverter, your home Wi‑Fi name & password. Contents Quick start (TL;DR) In MySigen → Device tab, copy the serial number after “CMU” (exclude the word
There comes a point when every solar energy system owner considers when, how and why solar panel cleaning should be performed. The good news for PSW solar system owners is that the answer is less frequent than expected. Still, a few exceptions can be related to high-performance maintenance, depending on
Applies to: Alpha ESS systems using the Alpha ESS mobile app.Estimated time: 5–10 minutesYou’ll need: Alpha ESS app (signed in), your home Wi‑Fi name & password, and access to the inverter. Contents Quick start (TL;DR) In the Alpha ESS app, go Menu → Wi‑Fi Configuration and tap Next until the
Applies to: Enphase IQ Gateway/Envoy using the Enphase Enlighten mobile app.Estimated time: 5–10 minutesYou’ll need: Enlighten app (signed in), physical access to the gateway, your home Wi‑Fi name & password. Contents Quick start (TL;DR) Enable AP Mode on the gateway: Press the IQ Gateway AP Mode button once; the AP
Word of warning, The SAJ inverter WiFi reconnect sequence is one of the most complex. We’ve done our best to simplify the process as much as possible for the easiest reconnection experience. With no further ado let’s get your solar energy data back back with the PSW Energy SAJ Inverter
Applies to: SolarEdge inverters using the mySolarEdge app for local commissioning.Estimated time: 5–10 minutesYou’ll need: mySolarEdge app (signed in), access to the inverter, your home Wi‑Fi name & password. Contents Quick start (TL;DR) Check signal & power‑cycle: Make sure your home Wi‑Fi is detectable at the inverter location, then power‑cycle
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