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Knowledge Centre

The knowledge centre is PSW Energy’s stream of relevant content updates. Alternative live sources via the PSW Energy socials.

Product features, self-help guides, and local updates. The PSW Knowledge Base offers your most comprehensive data-driven insight for the enthusiast dedicated to energy independence. Join us as we travel the world to bring you in-depth product knowledge for informed purchasing decision-making. 

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Sigenergy discontinues the Sigen 25kW EVDC charging module

Sigenergy has issued a product change notice (EOM2026001, dated 20 May 2026) confirming the 25kW Sigen EVDC Charging Module has reached end of marketing for Australia and New Zealand, effective 9 June 2026. The hardware isn’t going away. From now on, every SigenStor EVDC ships factory-set at 12.5kW, and 25kW

AIKO NeoStar 3 Series: the new 2026 models, and the one we’d pick

AIKO has been on our panel line-up for a while. What’s new for 2026 is the NeoStar 3 Series, and two fresh models from it land at PSW Energy: the all-black NeoStar 3S+ and the higher-output NeoStar 3P. Same cell platform, two different briefs. We preference the all-black 3S+ on

Tesla Powerwall 3 rebate extended: save up to $1,500

Tesla has extended its Next Million Powerwall rebate. Eligible Powerwall 3 installations ordered before 30 June 2026 can attract up to AUD $1,500 per address, paid as a Visa reward card. The extension is designed to offset the reduction in the federal Cheaper Home Batteries Program, which took effect on

Sigenergy Excellent Installer Award 2026: PSW Energy recognised in Shanghai

PSW Energy has received the Sigenergy Excellent Installer Award 2026, presented on stage at Sigenergy’s global partner gala dinner in Shanghai on Tuesday, 2 June 2026. Founder Derek McKercher accepted the award at the Hilton Shanghai Hongqiao on behalf of the Western Australian team, in a room that held Sigenergy’s

Powerwall 3 Heat Mode: how it works in cold weather

Every lithium battery slows down in the cold, and below 0°C internal cell temperature, charging stops being safe at all. Tesla’s answer in Powerwall 3 is Heat Mode: dedicated resistive heaters bonded to individual battery cells, run by software that predicts when warmth will be needed. Tesla published a white

NETCC Approved Sellers in WA grew 420% in 2025

Western Australia is the growth story of the NETCC Annual Report 2025. The number of NETCC Approved Sellers based in WA rose by more than 420% year on year, the largest increase of any state, and the report credits one thing for it: the WA Residential Battery Program. I have

Smart Energy Awards 2026: Nicole Bilman recognised as Emerging Leader runner-up

On 6 May 2026, at Doltone House in Sydney, Nicole Bilman was named runner-up for Emerging Leader of the Year at the Smart Energy Council Excellence Awards. The category recognises individuals shaping the next generation of Australia’s renewable energy industry, judged by an independent panel from a national field of

Buying solar or a battery through a WA-licensed electrical contractor matters

Every solar and battery system installed in Western Australia is, in the eyes of the law, an electrical installation. Not a product. Not an appliance you plug in. The work of connecting panels, inverters and batteries to your switchboard can only be performed by licensed electricians, and the business that

The night four badges got Perth Solar Warehouse’s name

In May, in a conference hall in Sydney, an analyst’s spreadsheet became four physical awards. Each one had Perth Solar Warehouse printed on it. Nobody from the group wrote a submission, polished an entry, or pitched a judging panel. SunWiz just counted. TLDR Perth Solar Warehouse, our residential and localised

Sigenergy discontinues the Sigen 25kW EVDC charging module

Sigenergy has issued a product change notice (EOM2026001, dated 20 May 2026) confirming the 25kW Sigen EVDC Charging Module has reached end of marketing for Australia and New Zealand, effective 9 June 2026. The hardware isn’t going away. From now on, every SigenStor EVDC ships factory-set at 12.5kW, and 25kW

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Solar and battery system troubleshooting

Something’s off with your solar or battery system and you need to know what’s happening. This guide works through the most common faults, starting with the most likely cause and working toward the ones that need professional help. Every symptom on this page has been pulled from actual PSW service

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Sungrow alarm code meanings and what to do next

Your Sungrow inverter has stopped producing power, is showing a fault code on the LCD screen, or has triggered an alarm in the iSolarCloud app. Every alarm code corresponds to a specific condition the inverter has detected. Some clear themselves within minutes. Others need a qualified electrician. Last reviewed: April

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Every Goodwe inverter error code explained

Your GoodWe inverter has stopped feeding energy into the grid or is showing an error code on the LCD screen, in the SEMS Portal, or via the SolarGo app. Every code corresponds to a specific condition the inverter has detected. Some clear themselves within minutes. Others need a qualified electrician.

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Your Powerwall 2 just got a big upgrade path

Tesla has announced that Powerwall 2 and Powerwall 3 systems will soon be able to operate together on the same home, no hardware changes required. Here’s what that means for you. If you already have a Powerwall 2 at home and you’ve been wondering whether you can add more battery

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City of Perth silhouette at sunrise with sunburst on the horizon for the post Best Solar Deals in Perth WA

Best solar deals in Perth (WA) to satisfy your budget

You work hard for your money, so don’t waste it on an overhyped and underwhelming solar system. When shopping for solar, it’s important to consider your preferences. Below are some of the best solar deals for customers in Perth, Western Australia, categorised by budget. These options offer superior products that

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12.5 kW SigenStor EVDC charger upgrade to 25 kW

How to: SigenStor EVDC charger upgrade 12.5 to 25 kW

PSW Energy customers can now unlock double the charging power on their Sigenergy SigenStor EVDC—upgrading from 12.5 kW to 25 kW through a simple software license. No physical modifications are required. The capability is already built into the hardware and is activated digitally via the mySigen app. By purchasing and

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